Assistive Listening Devices (ALDs) - radio aids and proprietary remote microphone systems - optimising listening opportunities

Revised version: Contributions by members of the ALTWG (Stuart Whyte, Brian Copsey, James Mander) including Educational Audiologists from the professional associations; British Association of Educational Audiologists (BAEA) (Claire Bateson, Anne Bailey) and BATOD (Teresa Quail). | View as single page | Feedback/Impact
Assistive Listening Devices (ALDs)
Evidence
What and why?
How?
Technical Support
Setting up
BATOD articles
What are ALDs?
Routine checks
Choosing a system
Using a test box
Further reading
Why use ALDs?
Use in educational settings
Troubleshooting
Cochlear implants
Case studies
Criteria
Use in everyday life
Connecting to other technology
Hearing aids
Glossary
Listening in noise
Costing and funding
Frequencies and transmission
Bone conduction aids
BATOD Audiology Refreshers
Supporting listening difficulties
Insurance
ALT working group
Assessing the benefits of ALDs
Good practice
Soundfield systems and ALDs
Strength of evidence
Transferability
Editor's comments
Areas for further research
Online community

Troubleshooting

Here are some suggestions for when things go wrong.

  1. Turn it off and on again.
  2. Check the batteries in system, adaptors and hearing device.
  3. Check the receiver is connected to the transmitter?
  4. Is there another transmitter nearby which could cause interference?
  5. Is there anything blocking the way between the transmitter and the receiver?
  6. Are the receiver and the transmitter within the transmission range?
  7. Change the shoe/connecter.
  8. Check transmitter is not on mute.
  9. Check the cable and connections.  Are they in good order?  Are they the right ones for your device?
  10. See the manufacturer's user guide.

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